Our Lifetime Service Warranty

Every service performed by Metro Billiards Service is backed by our lifetime warranty on labor and level. That means if something we did isn't right — and it was within our control — we come back and fix it at no charge. No time limit. No fine print.

What the Warranty Covers

Our warranty covers the quality of our workmanship: the levelness of your table, the integrity of felt installation, the correctness of component assembly, and the overall playing quality of the table as we left it. If your table goes out of level due to our installation, we correct it. If felt we installed lifts or develops bubbles, we correct it. If something we assembled comes loose, we fix it.

What the Warranty Doesn't Cover

Our warranty doesn't cover damage caused by third parties, home settling that occurs over years, physical damage to the table, or issues that existed before our service and were outside the scope of the work performed. We document pre-existing conditions during our inspection so there's no ambiguity about what we found versus what we did.

Why We Offer a Lifetime Warranty

Most pool table mechanics won't offer a warranty at all. The reason is simple: they're not confident enough in their work to stand behind it. We are. Thirty years of doing this correctly, with the right tools and proper technique, means we know our work will hold up. The warranty isn't a marketing gimmick — it's the natural consequence of taking the job seriously.

The Tru Table Inspection

Our warranty starts with our Tru Table inspection, which documents your table's condition before we begin work. This protects both you and us — it establishes a clear baseline so there's never any question about what was present before service and what changed as a result of our work.

Questions about our warranty? Call 770-601-8795. Every service, every time, backed for life.